Thank you, Lauren, for your explanation. I appreciate your diligence in this matter and I trust that great efforts will be made to rectify the issue/s. I definitely made the right decision to go with NXTGEN. Regards, Mary

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Mary B

Hi Lauren 

Please pass on to Mr Jolly my sincere appreciation for the more than reasonable increase in the rental amount.   I am very grateful for the lease renewal and the security of having such a beautiful safe home for the puppies and myself. 

I would also like to take the opportunity to advise you that every inspection performed by Georgia has been wonderful,  Georgia is very polite and respectful and it's a pleasure to have her in my home,  she's definitely an asset for the company. 

Thank you

Louise

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Louise M

Good morning Kym & Lauren,

 I wanted to formally put it in writing my sincere thanks for all you have done for Matt and I with 88 Estuary Parade.  I never knew it could be so easy to transfer over to a new property manager and Lauren – you and your team worked so hard to make it happen so easily for us. I know if was not a smooth transfer either.  I felt like a huge weight had been lifted coming across to a team that I knew I could trust and that was so professional, efficient and provided outstanding customer service. I only wish I had done it sooner.  Kym – thank you to your and your team for all the advice in preparing and selling our home and for answering my many clueless emails. The whole process, again, seemed quite seamless for us, but I know a lot goes on in the background with both renting and selling houses and I am very grateful for all you have done. I don’t know how to thank you but – thank you. 

Please know that I will not hesitate to use NXTGEN property again and I will recommend you to EVERYONE.

Kind regards, Louise

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Louise and Matt

Thanks so much Lauren you've honestly gone above and beyond for us and I really do appreciate it!! Thank you

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Bree -

Thanks Kym. I am glad that we finally found a good honest real estate agent. I was most impressed with Lauren when I initially contacted her about our unit in Mitchell Street. We often hear bad experiences about real estate agents. If we decide to go ahead to sell our property in the future, you will be the first one to know Kym! Thank you again. Regards, Nittaya and Ricky

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Nittaya and Rick -

Thank you to the team at Nxtgen Property for getting my partner and I into our new home so quickly and efficiently. You were all so helpful and went above and beyond to make our renting experience a positive one.

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Maggie -

Nxtgen Property have been nothing less than fantastic. Having moved from interstate, they have provided myself and my housemate with a seamless transition into the area. After being introduced into my new neighborhood, we feel welcome and at home. Thank you, to the very friendly staff at Nxtgen Property.

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Jafar -

The ladies at Nxtgen Property have been great I have been renting a property of them since October 16, moved here with my family from NZ called into about 5 agencies looking for a Rental Nxtgen Property where the most helpful and lovely to deal with. Repairs etc are dealt with very quickly. I myself am a property manager here in Townsville and am very impressed with the way they run. Thanks again guys for helping a kiwi family out!

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Saz -

Sarah and Travis

We have been with Nxtgen Property for many years and honestly wouldn't go with anyone else now. Phone calls are returned within the hour, emails answered straight away. Maintenance completed promptly, and our tenants are often retained each year due to the excellent work Nxtgen does. When our other properties come out of contact they will be definitely managed by Nxtgen. I would recommend Nxtgen over anyone else in the Townsville region. Hands down.

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Sarah and Travis -

Hi Lauren,

We are very happy with everything.  It has been a very smooth process.

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Karen -